PRIVACY POLICY

CopyXpert is committed to protecting your personal information and this Privacy Policy informs you how we collect your personal data, how we store it, how we use it, and how we keep it safe.  We shall only use your information in line with all the applicable data protection laws, including the General Data Protection Regulation (GDPR).  We are committed to ensuring that your information is secure, so your information will be held in a secure environment, and access to it will be restricted according to the “need to know” principle.

What we collect about you

Proceeding  your orders

In order to process your orders and your after-sales service, the necessary data we need are:

Name, surname, address, postal cde, city and for business additional company name, VAT number, οccupation for the invoicing process and for the shipping company to know the place of delivery and the responsible person to whom it must be delivered.

The fixed or mobile telephone number so that we can communicate with you regarding your order or for eventual contact with the shipping company for the sole purpose of delivering your order.

Your email address to receive updates on your order’s progress.

Newsletter, offers and updates

To subscribe to newsletters, send updates and offers you must provide us with your email address. By signing up and giving your consent, you will be able to enjoy all of our updates and promotions we send via emails.

Create a member account

In order to create a member account, is necessary your email address and the definition of your personal password. Passwords are private and are not disclosed to us, only you know them. If you lose your password, you can create a new personal password.

Personalized communication

The personal data you provide us may be used to send personalized updates or offers you have requested, since you have given your consent, subject to the specific conditions set out in the legal framework.

Rights to your personal data

Right of access:

You have the right to access your personal data and receive information about how we process it.

Right to correction:

You have the right to know, correct or modify your personal data whenever requested.

Right to oblivion:

You have the right to request a deletion of your personal data when we process it on your consent or in order to protect our legitimate interests. In all other cases (contract, obligation to process personal data imposed by law, etc.), this right is subject to specific restrictions or does not exist as the case may be.

Right to limit processing:

You have the right to request the limitation of the processing of your personal data when the accuracy of the data is in doubt and until verification is made, when the personal data are not needed for the processing purposes, they are however necessary to you for legal claims or when you have objections to processing, while there is pending verification that there are legitimate reasons that concern us and they prevail the reasons why you are opposed to processing.

Right to Data Portability:

You have the right to receive your personal data, use it and edit it with commonly used editing methods. You also have the right to ask us to forward your data directly to another processor, as far as it is technically possible.

Right of objection:

You have the right to oppose at any time the processing of your personal data where this is necessary for purposes of legitimate interest, as well as processing for direct marketing and consumer profile training.

Right to withdraw consent:

Where processing is based on your consent, you have the right to revoke it freely, without prejudice to the lawfulness of the processing based on your consent before recalling it. To exert any of these rights you can call us at (+30) 2610200240 or send us an email at info@copyxpert.com

Storage Time

We maintain your account data for as long as it is active and you have not requested it to be deleted. When processing is done on a contractual basis, your data is stored for as long as it is necessary to perform it and for the foundation or/and support of legal claims under the contract. When processing is required as a requirement under provisions of the applicable legal framework, your personal data will be stored for as long as required by the relevant provisions. For product promotion purposes, your personal data is retained until your consent is withdrawn. Withdrawal of consent does not affect the legality of consent-based processing in the period before its revocation. To withdraw your consent, you can do it easily by clicking on the unsubscribe link in our online communications. Where necessary or required to comply with legal or regulatory requirements, dispute resolution, fraud prevention and abuse, or the imposition of the terms and conditions, we may retain some of your information as required even after terminate your account.

Safety of Personal Data

CopyXpert applies appropriate technical and organizational measures to secure the processing of personal data and to prevent the accidental loss or destruction and unauthorized and / or unauthorized access to, use, modification or disclosure thereof. In any case, the way in which the internet operates and the fact that it is free to anyone can not guarantee that unauthorized third parties will never be able to violate the applicable technical and organizational measures by gaining access and possibly using personal data for unauthorized and / or unfair purposes.

Cookies

What are Cookies?

Cookies are small files with information that a site saves on a user’s computer (usually on a web browser such as Chrome, Mozilla Firefox, Internet Explorer, etc.) so that each time the user connects to the site, they retrieve the information and provide the user with services relevant to them.

How and why do we use Cookies?

Cookies are used to collect e-activity information to store your preferences and settings as well as to optimize your site’s navigation experience. We also use cookies to personalize content and ads, provide social media features, and analyze your traffic. Cookies in no way damage your device and may allow us to offer you faster and better navigation on our site.

Using Cookies:

We store on your device the absolutely necessary cookies for the site. By using our site you accept the use of cookies.

Cookies sent from our website and stored on your electronic device are indicative of the following:

Google Analytics, Google Adwords, DoubleClick (Google)

Through these applications, anonymous usage statistics are disclosed, which are covered by the company’s privacy policy. All of the above services collect anonymous statistics for the views of our website and its individual products and help us provide you with targeted ads tailored to your needs. By disabling Cookies or by withdrawing your consent, certain features of the site will not be available. It may also affect site performance and functionality.

Links to other websites

Our site may contain links to other sites. Your access to other sites via links is at your own risk. CopyXpert assumes no responsibility for the privacy practices or the content of other sites.

The use of the site is at the sole responsibility of the visitor-client. We are not responsible for malicious third party intervention.

Guests are bound not to harm third parties with malicious use of the site and that they will not violate their personal data.

 

Visiting the site requires unconditional acceptance of the above terms.

Upon completion of your order you are bound to accept the terms of use and the privacy policy.

It is agreed that the jurisdiction of the Patras Courts is determined for any dispute arising. 

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